One very common issue in Microsoft Windows 10 is Windows Defender not turning on, and it is important for your PC security as it protects from viruses and malware. It is also known as Windows Defender Security Centre that is a fully integrated program offering real-time protection. It protects your PC or laptop from viruses, malware and spyware by stopping potential threats. Contacting 24/7 tech support will guide you through steps to fix Windows Defender issue and listed below are some of the solutions to fix it.

Solution 1

In case you have installed a third party antivirus software, the Windows OS will detect it and turn off Windows Defender, so disabling them can turn on Windows Defender. If this didn’t work, then you will have to completely uninstall them. For this you have to go to “Control Panel” and in “Programs” select the third party software from the list on the right-hand side and click “Uninstall” to remove it. Now, restart the PC and try launching Windows Defender.

Solution 2

If the above method didn’t work then you must try enabling certain services that are required for Windows Defender to work properly. So, they can be enabled by, first tap “Windows” key + R and launch the “Run” command box, type in “services.msc” and hit “Enter”. In the “Services” window scroll to “Security Center” service and right click on it and select “Restart”. Now, check if Windows Defender is working.

Solution 3

In Windows 10 if Windows Defender is not turning on and runs into an unexpected error, then there must be some error in the system file and in such a situation run an SFC scan. SFC or System File Checker is a Windows 10 tool that scans and restores corrupted Windows system files. To do it, first type in “cmd” i.e. command prompt in the “search box”, right click on it and select “run this program as administrator”. Now in the Command Prompt window, type “sfc/scannow” and hit Enter and this utility will begin running System Scan and wait until the verification reaches 100%. After this, exit the Command Prompt and check if the Windows Defender unexpected error is fixed.

To fix Windows Defender Antivirus not running you have to run DISM scan and for that, first launch Command Prompt as mentioned above and in the Command Prompt window type “DISM/Online/Cleanup-Image/RestoreHealth” and hit Enter. Now wait for the scan to complete and exit the window and check if Window Defender Antivirus is running.

There are other solutions and if the above solutions didn’t work contact online computer tech support for guided assistance.

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After using a laptop for a long time, we might have come across some issues like automatic rebooting and the appearance of a blue screen. This can happen due to many reasons and overheating is one of the main causes of this issue. Overheating can also lead to many problems and that will result in the computer running slow. There are many ways to overcome the issue of overheating and some of them are as follows.

Use The Laptop On A Flat Surface

Most of the laptops will be having their air vents on the sides or on their bottom. Therefore, if we are using it on uneven surfaces like beds, pillows, etc. it will block the vents and trap the hot air inside the system. Using laptops by placing on the lap for a long time will also lead to similar issues. For solving this problem, using the laptops on a flat surface is the best option. However, it may not be effective for those devices having air vents at the bottom. To reduce overheating in those devices, you can raise the laptop from the surface with a book or a stand.

Use A Laptop Cooling Pad

A cooling pad is a device that is equipped with an air conditioning system to reduce the heat of a laptop. It is a cheap device that can be effectively used to reduce the overheating of your laptop. Cooling pads will suck the air from the bottom vents of a laptop and also cools down the inside of the system by pushing cool air through the vents. It also helps in raising the device from the surface and it also leads to a reduction in heat.

Clean The Vents Regularly

Placing the laptop on a flat surface and using a cooling pad are effective methods to reduce the overheating problem. However, the basic step to overcome this issue is to clean the air vents. Over time, the vents will get blocked by the dust from the atmosphere and it will reduce the airflow both from inside and outside and it will lead to overheating. Therefore, it is necessary to clean the vents with a vacuum cleaner or an air blower to keep the device good.

The above mentioned are some of the methods to resolve the overheating problem of a laptop. If you are not able to regain the speed or to use your laptop smoothly even after testing these techniques, it would be better to take your system to a computer tech support center to find out the issue.

The post How To Tackle Overheating Issue In A Laptop appeared first on Online Technical Support.

Often times laptops and computers stop working when there is a problem with its motherboard, which can be seen as the nervous system of the device. The processor that is installed on the motherboard can be considered as the brain. It connects the various components or hardware together to make them function and any fault with it can create multiple issues to the laptop or the computer. Problems such as system crashes, slow speed, or sound issues can be due to problems with the motherboard. If you experience any such problem you can contact 24 7 tech support firms out there to resolve the issue.

Listed below are few troubleshooting steps to know if there is a problem with the motherboard of your computer.

• First check the physical connections of your laptop or computer to see if the problem is not with the power cable or power outlet. Plug it into another power outlet that is being used by another device and check if the laptop turns on.
• If it does not turn on, then remove the battery, if it can be removed and reinsert it after a few minutes. If the laptop turns on.
• Check the screen of the laptop with torch light for faint images and if you can see faint images but not clear picture then the backlighting of the screen has to be replaced.
• If the laptop powers up but then freezes at the BIOS screen, then the problem could be a conflict between drivers.
• If the above step doesn’t work, then try clearing the CMOS (memory on motherboard that stores bios settings) jumper. Look for the motherboard manual and find the location of CMOS jumper. After that, make sure that the power supply is unplugged. Move the jumper from default position 1-2 to 2-3 to clear CMOS. After a few minutes, replace the jumper and turn on the power supply.

  

• If the above step doesn’t work, then check if the power button is faulty or not. For this, find the connecting point of power button and short those two pins with anything conductive in hand. If the system powers up then the fault is with the power button and you have to replace or fix it. You need to be very careful while doing this step, as you might get electric shock if you are not careful enough.

These are some of the ways in which you can check for motherboard or power failure issues in your laptop. If there is any difficulty in doing the above troubleshooting steps, you can contact 24 7 computer tech support offered by businesses like Instant Tech Support.

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HostSailor offers various hosting services which match user requirements. One of the services offered by the web host is dedicated server hosting. This is the top of the line website hosting solution available on the market. Get an idea about it, and you will realize why many covet this service for having an online presence.

Dedicated Server Hosting from HostSailor

This type of hosting service involves the use of a physical web server. The customer can lease the resources of this system for their website. The unique thing about this service is that only that customer’s website files will be hosted on the machine. This offers its own unique benefits to the user. First of all, no other user is there to share the resources of it, so this does away with a situation called “bad neighbor effect”. That is something which affects users on a shared web hosting package.

This is a scenario in which a website on the shared system has an immense inflow of traffic. This traffic influx causes that site to take the resources from others that are hosted on the server to prevent downtime. With a HostSailor dedicated server, you will not need to manage such a situation. This is one of the reasons why it is one of the best dedicated hosting service providers.

So Who Chooses a Dedicated Server for Their Website?

Usually, it is the businesses that require a high level of data security and a high amount of server capacity that go for this solution. The HostSailor service is perfect for these kinds of demands.

Generally, a startup or a relatively new business will not have such requirements, but an established organization will have. So a bigger organization usually subscribe to this server plan for their website alone.

Big businesses offer seasonal deals and campaigns, so during those months, they expect to see a spike in the number of visitors to their website. In the context of web hosting, traffic is nothing but the data transferred by those who visit a site.

For the above reasons, bigger businesses must choose a dedicated server to ensure a seamless website browsing experience to visitors.

The Features of HostSailor Dedicated Hosting

The web hosting company offers many different packages, with various resource capabilities. All these plans have 5 terabytes of outgoing bandwidth, which means that much data can be sent from a hosting account. Of course, you can choose an unmetered bandwidth package when you want to. This package is ideal for hosting service subscribers who regularly have to transfer vast amounts of data.

The post Why Do Big Businesses Go For HostSailor Dedicated Hosting? appeared first on Online Technical Support.

Most companies use email as their primary mode of communication. Do you know that the number of emails sent and received by an established company over a day is more than 125 billion? Note that in most companies, a worker is most likely to send 40 emails and receive at least 120 emails every day. In this case, a study reports that;

• 60% of the emails are read on mobile phones
• 7% of emails are considered spam
• 3% of emails come with a malicious attachment

Note that malice file can lead to many other tech issues as well at times such as ‘my computer is slow’, ‘cannot open webpage’, etc. Additionally, you are likely to encounter some tech issues when you use emails inevitably. One of these glitches is the inability to open your email attachments. Note that an email attachment is a file that is sent along with your email.

Usually, text files are attached to emails. However, you can choose a formatted text file or a binary file as well. In these cases, the files will have to be encoded before sending and decoded after receiving. When it comes to the inability to open your email attachments, it can be due to multiple reasons. Some of those potential reasons and the ways to tackle the issue without the help of computer tech supportare given below.

Symbols in the file name

At times, people tend to send email attachments with file names that include symbols like questions marks, plus sign, comma, etc. In such cases, the receiver will not be able to open the file. If you even encounter such an issue, ask the sender to resend the file by changing its file name.

Incorrect file association

You may find issues with opening the email attachment if the associated file is incorrect or if there is an issue with the program that you use to open the file attachment. For instance, you received a compressed file with extensions like .docx, .doc, etc. If the decompression program does not support the file extension, you will not be able to open it. Note that if the file is in pdf format, you will have to download pdf file reader software to open that attachment. You will not be able to open an attachment if the file name lacks extension as well. Thankfully, you can set things right by just adding the extension to the file name.

Antivirus program

Sometimes, the firewall or antivirus program installed on your device will be the villain. To tackle this issue, try the following steps.

• Disable the firewall or antivirus temporarily
• Download the email attachment and add an exception to the antivirus program
• Re-enable the firewall or antivirus

The post How to Tackle Cannot Open Email Attachments Issue appeared first on Online Technical Support.

Majority of people spend several hours in front of the internet nowadays. If you are devoting so much time for something, it is your obligation to make sure that you are doing it right. According to the experts, there are several things that people commonly do that could be avoided to make sure that the experience is much better. These mistakes might actually be ruining your experience on the internet. Below is a discussion on the mistakes you might be committing while browsing the internet which may cause the issue of computer running slow.

Overlook JavaScript’s Risks

Nowadays, it is impossible to find modern websites that do not use JavaScript in one way or the other. It is essential for several elements such as infinite scrolling, visual effects, visitor analytics, and updating page elements without the need to refresh the page. JavaScript is indeed very powerful. However, this power could be misused by the wrong hands. As a result, it is possible that your computer may be subject to several malicious attacks. You have to be very careful and should not ignore the risk of using JavaScript.

Not Giving Importance to Browser Updates

You may have noticed that a pop-up appears on your browser asking you permission for the updating the browser. The notice may not be visible in Google Chrome as it is managed in the background, while it is important to take notice of this if you are using other web browsers. Browser updates keep appearing for two main reasons— to add new properties, and to fix the existing flaws of the browser. Usually, there are major improvements of features in these updates. In most cases, these are small changes that could be made in a few seconds. This comprises of fixing security vulnerabilities and improvement in user experiences such as bottlenecks and memory flaws.

Unless there is a strong reason behind sticking with the old version, it is recommended to update the browser.

Permitting Cookies from Everywhere

You may have come across cookies many times, even if you did not understand them really well. It is advisable to learn more about them if you want to maintain the security of the browser. Cookies are those files made on the computer when you browse a website. These are capable of storing the information which should be presented from one session to the next. This includes information such as login data which is not harmful. However, remember that they can be used to track the details of your web browsing behavior.

Note that you can allow the first-party cookies while you can disallow the third-party cookies which are set by other domains.

Overconfident Mindset

As far as the security is concerned, it is seen that people ignore the threats thinking that issues will not occur to their computers. However, this is not true. Malware could infect any system. Hence, it is essential to take preventive measures beforehand to prevent any attacks and harmful impacts on the system.

It is advisable to install antivirus software if you have not done that yet. There are several free solutions that provide antivirus services such as Windows Security Essentials. Further, it is important that you use a strong password. It is better if you understand the characteristics of a good password. In addition, it is important that you use a different password for every account. This will prevent the hacker from accessing all your accounts if they are able to crack into one of them. In case you are bad managing several passwords, consider using a password management tool. They provide the convenience of service and they are highly effective.

Another thing you have to be careful about is scams. It is quite easy to get tricked through the internet. Therefore, you should not let your guard down. There are Craigslist scams, Facebook scams, eBay scams, and fake reviews that affect most of the online marketplaces. Make sure you keep an eye out for the warning signs. If they appear to be too true or fishy, make sure you steer clear of the danger. Even in situations where everything appears legitimate, confirm twice or thrice for your own safety.

Using Up Space with Tabs

One of the common mistakes that people make is that they pile up the tabs and keep it for later reading. This might seem useful but they affect the performance negatively. One of the best ways to deal with this issue is to use tab groups. This implies that you make several categories of tabs based on the topic. You have to ensure that you use the tabs of only one kind at any time.

You can use the above tips and avoid these mistakes while browsing the internet to avoid the system being affected by malware.

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If the companies use the internet for their business, they are definitely prone to attacks from viruses and hackers. Hence, it is very important to realize this threat from malicious software which could cause serious harm to your systems. Malware removal is a vital part of your success. Below is a discussion on a few ways to say if your systems are under the attack by malware infection.

Slow Computer

The most commonly found symptoms of malware is an unusually slow computer. If you notice that your programs and operating systems are taking more time than usual to start, or if the data bandwidth is extremely low, it means the computer might have a virus.

Before you assume that your computer has been infected by a virus, you have to ensure that there are no other causes making it run slow. Firstly, for Windows users, you should check your RAM. For this, you can go to the task manager first by pressing Ctrl + Shift + Esc. Now visit the Performance tab and see the gigabytes count of RAM you are occupying under the  Memory section.

Mac users should open the Activity Monitor app. Here, below the System Memory, you would be able to find the RAM usage.

Other possibilities of a slow system include a shortage of space on your hard drive or damaged hardware. Once you are sure these are not the reason, a virus may have affected the system.

Blue Screen Of Death (Bsod)

In case your PC crashes very often, it might be due to a technical issue or a malware infection. There is a possibility that you may not have installed the latest versions of drivers on the system. Further, it is possible that the programs you are running may not be compatible with your hardware. If these are not the cause of the problems on the PC, the virus may be the reason behind the crashes. In order to find out the exact reason behind the last instance of BSOD, you should visit the Control Pane, followed by the System and Securit, and then Administrative Tools where you should select the Event Viewer. Now pick Windows Log. The ones which have “error” marked, are the reasons behind the crashes. To troubleshoot the issue, it is recommended to approach the IT department.

Programs Opening And Closing Automatically

Malware might be the reason why the programs are opening and closing on their own. Make sure, if these programs are expected to behave in this manner or if they are incompatible with the existing hardware before assuming that the computer is infected by a virus.

Absence Of Storage Space

There are different kinds of malware that manipulate the system but are still saved in the computer. Many of these fill the hard drive with unusual files. In case you find programs that you have never installed previously, it is advisable not to open the application straight away. Instead, run a search of the application and find out about it. If you are certain that it is a malware, take the help of a malware removal program to remove it.

Suspicious Activity Modem And Hard Drive

Apart from the other common warning sight, you should be careful if the hard disk is functioning continuously even when there are no programs working. Further, you should also be aware of the external modem is lit. Make sure you run a thorough scan of the computer in these cases.

Pop-Ups, Websites, Toolbars, And Other Unwanted Programs

These are irritating ways in which your computer will indicate that it has been affected by malware. Pop-ups result from clicking on unusual pages, by replying the survey before availing the services of a website, or while installing free applications. If there are ads which appear to be too good to be true, these are the ones you have to avoid. If the pop-ups appear suddenly, do not click on the pop-up page. Close the window promptly and use the computer virus removal tool on your system.

Similarly, installing a free application is a common way in which malware enters your system. While installation, you may skim through the terms and condition, which they use to trick you into accepting malware. You may unknowingly agree to open new browsers and websites which may fill your system with malware. Hence, caution is essential when you are downloading something for free. If possible, avoid these practices completely.

You’re sending out spam

In case your friends inform you that you are sending out uncommon links or messages, throughout the social media and email, you may be affected by spyware. These arise from forgetting to log out of the accounts or by failing to set strong passwords.

Even if the malware has not affected your system, it is advisable to have regular scans for malware to prevent any unwanted activity and ensure the safety of the system.

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Sometimes Windows does not read your user profile in the proper way, so the OS loads with a temporary user profile that looks like a new one. If you do not know this profile is a temporary one, you will be shocked to see the new desktop without any of your files, program shortcuts, folders, and customized settings. If you have come across the message, “You have been logged on with Temporary profile”, then follow the steps outlined in this how-to guide to fix the issue.

How to Fix It on Workgroup Environment

• Before you do anything, reboot your system twice or thrice to see whether it is going back to the correct profile. If this does not work, then proceed to the subsequent step.
• Rename the temporary profile registry on Windows, and change back the previous settings of it for the right profile. This step will most likely fix the issue. To apply it, follow the steps mentioned below.
  • Sign into the system with the temp profile.
  • Press the Windows and R keys at the same time, type regedit in the Run box, and press the Enter Now, you are in the Registry Editor.

• Go through the following path to the ProfileList
  • Computer\HKEY_LOCAL_MACHINE \SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

You will see many similar keys below ProfileList, but the one with .bak extension is your old user profile. The issue system will be logged in with temporary or new profile with the new key (which does not have .bak extension). So rename the temporary profile key, and get rid of .bak from the old/correct one.

• That is it. Now, shut down the system and log back in with your username and password. Then, you should get your right user profile with profile settings and icons back on the desktop.

However, if Windows 7 loads again with the new profile and makes the .bak registry key, that means your profile is corrupted and the OS is reading it improperly. If that is the case, then follow the steps mentioned below to fix the issue.

3. Sometimes repairing the corrupted files have worked for some people. Often, the NTUSER files that are corrupted cause the issue. So, run a check disk on system reboot for your partition with the user profile. In fact, you can have it run on the next restart by applying the following steps.

• Press the Windows key, type cmd in the search box of the Start menu, right-click on cmd in the search results, and choose Run as administrator from the pop-up menu. When Command Prompt opens, type chkdsk and press Enter. You can run it with more parameters, such as this: chkdsk c: /r. Executing this command will check the C: drive and will try to repair any found errors.

• If you get the message that reads, “Chkdsk cannot run because the volume is in use by another process”, then enter Y to reboot the system and let the tool run a scan on next boot.
• Once you have entered Y, exit the Command Prompt
• Reboot your system.
• On next boot, it will automatically do a scan of the drive.

After rebooting Windows to run the utility, if you see corrupted entries and the repairing process in your profile folder, you can expect a good outcome here. If check disk finds and repairs corrupted files, then you may get back your earlier Windows 7 profile.

Try System Restore

Windows system restore is one more solution to try before you proceed to the subsequent step. Restore will roll back your system to a certain point when it was working fine.

Some users have said this method is a solution for the issue on computers with Windows 7 or later.

In addition, you can try it or a reinstallation of Windows 8 in the case none of the troubleshooting steps work.

If the above-mentioned steps fail to help you out, you have to create a fresh user profile.

Create a New Profile

Essentially, you have to create a fresh user account, sign in with it, and move the data from your previous profile to the newly created one. It is simple to do in a workgroup environment. Create a username in the workgroup or non-domain environment from computer management or control panel. Ensure to add your new user to its administrators’ group.

Sign in with the new username and start moving your data from the previous profile. People usually copy data from the folders namely My Documents, Favorites, Desktop, in addition to Outlook PST files. However, Microsoft recommends copying the whole previous profile save three files.

One of the aforementioned steps is sure to fix the temp profile issue on your Windows PC. Do mention which one has worked for you in the comments section below.

The post How to Troubleshoot Temporary Profile Issue in Windows appeared first on Online Technical Support.

People always search for more efficient and productive options when it comes to technology, especially data storage. As a result, most people adopted the cloud-based storage system, Google Drive as well as its associated set of the spreadsheet, documents, and other productivity tools. Note that Google Drive is the online storage services provided by its parent company, Google. Besides, all the Google accounts were incorporated under a single account ID a few years ago. In other words, if a person has a YouTube or Gmail account, he/she already has a Google Drive account and you don’t have to create it separately.

Introduced in 2012, Google Drive has become an integral part of how data and documents are stored, shared online, and traded. According to some studies, more than 240 million users are currently relying on this cloud-based storage system. Now, most of you would be thinking whether or not the Google Drive cloud storage is the best option available for you or will it transform the way you work. This actually depends on the requirements of different users. However, you will get an idea regarding your choice if you thoroughly evaluated its pros and cons. Some of those important points are listed below.

The pros of Google Drive

Cloud storage

Cloud storage mainly involves the stashing of your confidential or important data on hardware in a remote area that can be accessed from any place or device using the internet. The main advantage of cloud storage is disaster recovery. That is, if your desktop got hacked or corrupted and lost the data, you can always rely on the cloud storage and you can retrieve all the necessary data from the cloud storage with a single click. Even though this concept is there in the field for a long period of time, ordinary users got to rely on dependable remote storage system just recently. Google drive let their users save the data distantly on their device’s hard drive safely and is protected by their colossal servers.

Autosave

The connection to the remote server keeps constantly refreshed and if you have a Google Drive account, all your data will be automatically uploaded to the cloud. That is, you will never have to save every single data you need to store on the cloud server. In other words, you will never lose any of the important pieces of information and data hereafter. Surely, this will be a great relief for most tech savvies out there.

Device compatibility

Another upside of Google Drive is that it made it much easier to share information between the devices. Currently, Google Drive is compatible with the major platforms such as Windows XP, Windows 7, Windows Vista, Windows 8, and all versions of MAC OS X10.6. Additionally, the drive is compatible with Android smartphones and tablets that work on 2.1 Eclair or better. Similarly, Google Drive also works on iPhones and tablets with the software version iOS 5.0 and higher. Even though a bit complex, you can access Google Chrome using the computers and tablets that uses a Linux operation system as well making the drive an extremely versatile option.

The Cons of Google Drive

Reliance on the internet

Without any doubts, it always sounds appealing to store all your documents and necessary information on the cloud. However, sometime you may want to access your data on the cloud without a reliable internet connection. Even though there are many apps in the market that will let you view and edit your material offline, it will be much easier for you to store it locally on your PC and email it to selected people if you don’t like to share it with others.

USD pricing

The first 15GB storage on the cloud will be absolutely free of cost and this will be enough for average users. However, some power users require more storage space and you will have to pay for extra storage space. Unfortunately, the price for the paid storage will be denominated only in US dollars because of the snags in the way Google handles its finances. This makes it hard for the people living outside the United States to predict their future expense as they have to convert their local currency to the present rate of American dollars. Note that the limit of Google paid cloud storage is up to 30 terabytes.

Renewals and downgrades

You will be amazed to know that Google paid subscriptions are automatically renewed at the end of your contract service period. This will be a crucial issue for the users who plan to have the service lapse at the end of their contract period. Furthermore, Google tends to block the users who try to downgrade their plan or change to a smaller plan. However, people who are still using their 15GB free storage limit will not have to worry about this.

In short, while Google Drive is a great option to improve the efficiency and productivity of your organization, it will not be a suitable choice for the people who prefer to keep their documents private. Go for this service only if its downsides don’t bother your requirements.

The post The Pros and Cons of Adopting Google Drive appeared first on Online Technical Support.

In the present world, people are highly dependent on various modes of technology, particularly to meet their business goals. One of the main tools that cannot be ruled out while running a business will be a reliable printer. However, these machines may often test your patience with some annoying snags. For instance, assume the situation when you require the printed copies of an important project immediately, but your printer hesitates to cooperate. While faded images and poor print quality is one hassle, a printer that stops suddenly while functioning is another major issue. This may surely cost you a good amount of your time, money, and energy. In most cases, you may get an error message that can hardly be decoded or matches with the reality. In some instances, your printer may give you a silent treatment as well. Anyhow, knowing how to troubleshoot your printer issues in such cases will surely be a frustration-buster.

Note that the troubleshooting methods for the printers may vary, mainly depending on the type and manufacturing company. However, once you get an idea regarding troubleshooting some common printer issues, you can easily fix things whenever your printer act weird. Usually, you can access most of those troubleshooting tips through the online resources provided by respective manufacturers. Some of the basic troubleshooting tips for usual printer errors are given below.

Ghost Jams

You would have encountered the paper jam issue a number of times. In this condition, the printing paper will get stuck within the machine affecting its proper functioning. Usually, the printer will send a printer jam error message in such cases. Sometimes, your printer might send the paper jam error message even if there are no paper jams. This condition is known as ghost jams. The probable chance for ghost jams is mechanical errors. However, don’t jump into a conclusion soon. Note that sometimes the paper jams could leave its residue within the rollers of the printer. This can eventually interfere with printer operation even after a long period of time. Sometimes, shredded pieces of printing papers can get trapped between the gears that move the rear duplexer of the printer. This as well can result in ghost jams. Hence, make sure to thoroughly check and clean the mechanical parts of your printer if you encounter ghost jams. In case your printer is showing paper jams even after cleaning it well, just unplug your printer so as to reset its sensors. On a related note, some complex office printers are designed in a way to exactly locate the jams.

Printer Driver Issues

Sometimes, you would have seen a popup window on your computer screen quoting that the windows can’t find the printer on the network. Most people blame the hardware for this issue. Actually, this can be a result of a faulty printer driver as well. It is to be noted that your printer driver acts as a translator in between your printer and computer and hence, any defect in translation can result in improper printer functioning.

One of the main factors that contribute to printer driver issues is outdated driver software. Similarly, the updated version of your printer driver will be sometimes incompatible with the operating system of your computer. Otherwise, you would have downloaded wrong printer driver software on your PC. In such cases, uninstalling the printer driver software and replacing it with an up-to-date, compatible version of driver software would do the trick. If the printer driver issues persist after reinstalling the driver program, it will be better to consult your tech support team or a repairman.

Loaded Queue

As you are done with your printing job, the queue will get automatically cleared. However, it is not necessary for everything to work as per your plan. You are likely to encounter the issue of the loaded queue at times. This is mainly because of data connection issues that will put some prints on hold, postpone, or halt. It is worth noting that a loaded or blocked queue can cause your printer driver to grind instantly to halt. Usually, people may get frustrated and try to print the same data several times, in this case, overloading the queue further. Sometimes, a stuck print job will be the reason for a loaded queue rather than a faulty printer.

To tackle this, open the print spooler, right click on it, and press stop. This step will halt all the stuck print jobs in your queue. Then, open windows explorer and delete all the existing files in the queue and restart your computer. On a related note, make sure to save all your important documents before executing the steps mentioned above since you cannot retrieve the erased files. Apart from this, you can also consider any of the printer software choices that will run a scan, troubleshoot the common issues with your printer, and automatically resolve them. If you cannot still tackle the issue, it is recommended to uninstall your printer driver software and update it. Note that a corrupt or outdated printer driver as well can prevent your printer from processing the printing jobs.

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