The main reason behind Microsoft Outlook’s random crashing is due to a software error, which requires cumulative update. The update is available through Microsoft support site and it is free. Another reason for the crash is that the Exchange Client Extension is either damaged or outdated. This causes the program to shutdown whenever the software attempts to find the extension. Disabling the extension will solve the problem to some extent. And no further changes to the registry files are required.
The easy way to get rid of the Outlook crash is to uncheck all the extensions or plugins that you have installed. Some extensions are found to be causing the Outlook to crash. It is recommended to contact an expert computer tech support team for assistance. You may contact them through email and they will provide you with the necessary assistance.
Fixing With Outlook 2007 Hotfix Update
- Go to the Microsoft Support Outlook hotfix page and compose an email to the Microsoft Office team fix. You need to mention the hotfix update reference number in the email. The team will return to you by sending a hotfix update as email. You may download the attachment and install the update.
- You need to click on Run when the pop-up menu launches. As soon as you launch the pop-up, the installer will start downloading the necessary files. Click on Next in the installer window. Then Click on Install to install the update.
- Once the installation is completed, click on Restart Now. This will reboot your system.
- Now launch the Microsoft Outlook application and check the performance.
How To Disable Exchange Client Extensions
In Outlook window, click on the Tools Then click on Trust Center.
- Now select the following tabs from the menu in order. Add-in > Manage > COM Add-in > Go.
- Select the checkboxes suitably which is right next to the Add-ins. Now click OK. Close the Outlook program and start it once more.
- Click on the Tools menu and then on Trust Center. Click on Manage and then click Exchange Client Extension. Then click the checkboxes right next to extension one at a time.
- Now click on OK and test the Outlook program to check whether the problem is solved after disabling the extension. Uncheck all the problematic extensions and check the performance.
If the problem persists even after performing the above troubleshooting steps, get in touch with our expert online computer repair team for further assistance.